SHIPPING POLICIES
We ship our packages out via USPS Priority Mail. Priority shipping within the United States. Orders will ship within 5-7 business days (or sooner) of receiving payment. Orders require 2-3 business days for delivery after it ships depending on its destination. We offer both Priority Shipping (2 days, $15.05) and Overnight Shipping ($40.00). Please remember when ordering, regardless of shipping option, there is a processing time that is required for each order before shipping occurs.
Shipping confirmation and tracking is available via email as soon as your order ships.
EXPRESS SHIPPING
All Express Shipments must go through our "Processing Time" before shipping occurs. Express Shipments only mean that once shipping occurs, the method in which shipping takes place, but does not speed up the "Processing Time.” Please contact us to stay updated on the processing time and a realistic measure of when orders will be shipped (by emailing moorestandardsboutique@gmail.com).
Once an express shipment is placed please contact Moore Standards Boutique to verify we have received your request.
INTERNATIONAL ORDERS
Moore Standards Boutique is not responsible for any fees (custom fees or taxes) associated with your shipment upon delivery. We will not be liable for any packages lost in transit, cannot be delivered for any reason, damaged products for any reason, reshipping charges, and any incidentals that are out of our control once orders shipped. We do NOT refund shipping charges for orders returned.
OUR CANCELLATION / MODIFICATION / ADJUSTMENT POLICY
Once orders have been successfully submitted, NO CANCELLATION / MODIFICATIONS / ADJUSTMENTS will be accepted and will process/ship in compliance with our Processing and Shipping Policy. Any request to have an order cancelled, modified, adjusted, relocated for shipping, modifications of payment method, inclusion of shipping insurance/opting out of shipping insurance, or any variation of a modification/adjustment/cancellation will be denied and orders will be processed and shipped according to our policy as well as the order sheet we receive.
Please be sure to ask any questions before ordering to ensure you feel confident when ordering due to this policy as well as our Return/Refund/Exchange Policy!
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Please do not hesitate to contact us with any assistance.
OUR EXCHANGE POLICY
We DO NOT ACCEPT ANY EXCHANGES of any orders under NO EXCEPTION. Please be sure to ask any questions of our products BEFORE ordering to ensure you feel confident in your order prior to placing it due to this and our Refunds/Returns/Cancel/etc. Policy. Please refer to our store policy for additional details.
INTERNATIONAL SHIPMENTS/CUSTOMS
We ship worldwide via USPS International Priority/Express to deliver our products promptly. Moore Standards Boutique will not take any responsibility nor have any control over customs charges or shipping issues. Please be sure to purchase additional shipping insurance that is provided upon email authorization.
For shipping issues, we will contact USPS right away to resolve any situations that arise. We will not replace, refund, or return any packages once it has been "Accepted" by the shipping department as well as "In Transit".
For customs issues, we cannot and will not take responsibility or have control over any customs charges in overseas regions. We will not accept returns, replace items, issue refunds, or accept exchanges for any packages refused customs charge or with an "Attempted Delivery", "Delivered" or any variations status indicating the package was "Accepted" or "In Transit" according to the postal office.